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Citizen CL-S400DT


The CL-S400DT is designed to provide simple, cost-effective, high quality label printing on a range of media, making it particularly suitable for producing boarding passes, swing tags, festival and concert tickets.  Meanwhile, the ENERGY STAR® rating of the CL-S400DT printer ensures that your printing process is always energy efficient and eco-friendly.

  • Sleep and standby functions for energy efficiency
  • Can accommodate extra size and thickness fanfold card paper media.
  • Print speeds of up to six inches per second.



  • Model CL-S400DT 
  • Print Method Direct Thermal 
  • Resolution 203 dpi 
  • Emulations Datamax and Zebra 
  • Print Speed (ips) 6 
  • Print Width 104 mm (4.1 inches) max. 
  • Maximum print length 812 mm (32 inches) 
  • Media width 0.77 to 4.65 inches 
  • Media Sensor Fully adjustable with label gap, card notch and black mark registration 
  • Media Thickness .0024 inches to .01 inches 
  • Standard Interface Serial (RS-232C), USB 
  • Optional Interface Internal Ethernet (10/100 BaseT) and Parallel (IEEE-1284) 
  • RAM 16.0 MB Total, 1.0 Mb available for user 
  • FLASH Memory 8.0 MB, 1.0 Mb available for user 
  • Autocutter option Guillotine type, Dealer Installable 
  • Number of Cuts 300,000 cuts on media.06-.15mm, 100,000 cuts on .15-.25mm 
  • Power source AC100-120, 200-240V 50 / 60Hz 
  • Outer dimensions (W × D × H) 206 x 149 x 150 mm 
  • Windows® drivers Windows, XP, 2003, 2008, Vista and Windows 7

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Warranty & Return Policy

Warranty & RMA Information:

  • Warranty period varies by Manufacturer and Product Range
  • Contact us for Warranty specifics for your product
  • Contact our RMA department to requesting an RMA (310) 837-5888
  • The serial number of your defective product must be provided before we can process the RMA. Serial number can be found on the product label.
  • Upon submittal of an RMA request, an email will be sent to the email address provided with instructions on returning the defective product/s.
  • Shipping: The customer will only pay for incoming shipment Manufacturer will pay for return shipment (Standard ground service). Charges may apply for expedited shipping.
  • Repair turn around time varies by Manufacturer and Product Range.

Non-DOA Returns Policy - All products

  1. NO open box returns for non-DOA products. Product box must be clean and undamaged, with no marks of any kind. This includes writing, stamps, or shipping labels, i.e., written RMA numbers. All products must be double boxed.
  2. Original manufacturer's packaging, both inside and outside must be used. Returns must be complete with all manuals, cables, warranty cards, static bags, etc., just as the customer received them.
  3. Customers have 30 days from date of invoice to request a non-DOA return. The RMA number issued is valid for 30 days from issue date.
  4. There will be a restocking fee on returns resulting from customer error.
  5. Non-DOA configured product may not be returned.
  6. Products that show signs of use are not returnable to Peripheral Resources as non-DOA.
  7. For customers on credit terms, credit will be applied to your account when the product is received by Peripheral Resources.
  8. Customer is responsible for freight costs when returning product.

DOA Returns Policy

  1. Refer to manufacturer's warranties and returns policies.
  2. If the product is tested and the problem is not duplicated, there may be a No Problem Found fee charged to the customer.
  3. For customers on credit terms, credit will be applied to your account when the product is received by Peripheral Resources. Replacement product will be sent once DOA item has been received.
  4. For customers on C.O.D. or credit card status, replacement product will be sent upon receipt of product by Peripheral Resources. If desired, we will send replacement product at your normal C.O.D. or credit card status and you can request a refund or credit to your card when Peripheral Resources receives the returned product.


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